The Lytec Knowledge Base is a collection of articles that help you troubleshoot the day to day use of Lytec. These articles contain detailed descriptions of various problems you may encounter, and step-by-step instructions on how to correct those problems. Most of the articles contain screen shots that allow you to see exactly what it is you should be doing.

Additionally, important software updates and other downloadable files are posted to the KB in order to allow you to get the files you need, without having to call support. The Knowledge Base even allows you to submit electronic support requests that will allow you to contact our support department without having to pick up your telephone.

This useful tool is available to you 24 hours a day, 7 days a week, and is free of charge. Whether you are dealing with EDI, Paper Claims, or questions on how to use our products, the answers are there for you.