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Technical Support Agreements
- You can download the Agreement along with the instructions form posted on this website page. Fill the Agreement out completely and fax it back to the number indicated on the form.
- If you do not have the ability to download the information on this site, you can call Lytec support and have a representative fax the forms to you directly. You will be required to fill out the Support Agreement completely and fax it back to our office in order to process your request and send out a confirmation.
Please keep in mind that you will need to have a Technical Support Agreement processed, approved and in place before you can receive any technical support assistance. Technical Support Agreements are processed within 1 hour during the hours of 8:00 a.m. – 6:00 p.m. EST. You will receive a confirmation via fax once your Support Agreement has been processed and approved. Any requests received after these designated hours will be processed and a notification sent the next business day. For further details, please see the formTechnical Support Agreement Information.
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