Call sales at (800) 333-4747, Option 5. Our sales department is staffed from 8:00 a.m. until 6:00 p.m., Eastern Standard Time. The sales representative for your area is generally available during business hours in your time zone. Voice mail is provided for contacting a sales representative at other times.

Find a sales representative in your area by checking out the Sales Team Territories.

Call Support at (800) 895-6700 between the hours of 8:00 a.m. and 8:00 p.m Eastern Standard Time. You will hold for a technical support representative who has specific knowledge about the issue for which you are calling.

Support is available only for telephone consultation. We do not provide technical support services via email or fax because of the improved communication that only a person-to-person conversation can provide.

Details of our support services are available on the Lytec Support page here on our web site.

Hundreds of independent Value Added Resellers located in every part of the U.S. can provide software, technical support, computer hardware, and networks.

Referrals to independent resellers are available by visiting our Find A Reseller page.

Our headquarters is located in Alpharetta, Georgia. Our hours of operation are Monday through Friday, 8:00 a.m. until 8:00 p.m., Eastern Standard Time.

McKesson and the Physician Practice Solutions organization will be closed on the following dates in observance of holidays:

• New Year's Day
• Martin Luther King, Jr. Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas
• Day after Christmas
  Subject to change annually

We will not accept returns on software. Upon payment in full for software, it will be released and shipped. However, if your product is damaged, we will replace it at no charge.

ALL SALES ARE FINAL. No returns or allowances permitted.

McKesson Provider Technologies
Physician Practice Solutions
5995 Windward Parkway Mailstop 3451
Alpharetta, Georgia 30005
Sales: (800) 735-1991
Support: (800) 895-6700
Fax: (916) 267-6281