Sales
Call sales at (800) 735-1991. Our sales department is staffed
from 6:00 a.m. until 5:00 p.m., Mountain Standard time. The sales representative
for your area is generally available during business hours in your time zone. Voice
mail is provided for contacting a sales representative at other times.
Find a sales representative in your are by checking out the
Sales Team Territories.
Support
Call Support at (800) 895-6700 between the hours of 6:00 a.m.
and 5:00 p.m. You will hold for a technical support representative who has specific
knowledge about the issue for which you are calling.
Support is available only for telephone consultation. We do not provide
technical support services via email or fax because of the improved communication
that only a person-to-person conversation can provide.
Details of our support services are available on the
Lytec Support page here on our web site.
Find A Reseller
Hundreds of independent Value Added Resellers located in every part of
the U.S. can provide software, technical support, computer hardware, and networks.
Referrals to independent resellers are available by visiting our Find A Reseller page.
Time Zones and Holidays
Our headquarters are located in Arizona, one of the few areas in the
U.S. that does not observe Daylight Saving Time. Our hours of operation are the
same all year -- Monday through Friday, 6:00 a.m. until 5:00 p.m., Mountain Standard
time.
Per-Se will be closed on the following dates in observance of holidays:
- New Year's Day
- Martin Luther King, Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
Software Return Policy
We will not accept returns on software. Upon payment in full for software,
it will be released and shipped. However, if your product is damaged, we will replace
it at no charge.
ALL SALES ARE FINAL. No returns or allowances permitted.
Lytec
5222 E. Baseline Rd., Suite 101
Gilbert, AZ 85234
Sales: (800) 735-1991
Support: (800) 895-6700
Fax: (480) 892-4804
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